Mechanical Technical Maintenance Manager (Technical Maintenance / Automotive / Dealership / Customer Service) – Lusaka, Zambia

Lusaka, Zambia

Reference Number: AH00012

Job Description:

Exciting opportunity in Lusaka, Zambia. An international company is seeking a Technical Maintenance Manager to start as soon as possible.

Responsibilities:

Loading relevant information of all new vehicle’s entrants onto the CMS

Ensuring the proper training of staff to understand unique content of contracts

System improvements and accurate investigations

Manage technical relationship with dealerships

Conduct risk assessments of all authorizations to minimize daily risk

Manage relationship between customers and sales staff where technical issues are concerned

Ensure all warranty and policy claims are submitted timeously

Ensuring smooth workflow, processes and procedures

Quality control of all staffs work

Ensuring quotations are presented timeously and accurately

Ensuring all annual vehicle licenses, roadworthy and insurance renewals are done

Ensuring accident claims are dealt with and compliant

Ensure correct termination of vehicles and movement into stock

Assist with the disposal of vehicles

Ensure accurate monthly reporting

Manage and develop staff

Manage SLA’s and admiration of complete departments to minimize risks

Cost management and reductions through pricing negotiations

Requirements: Qualification and Skill

Matric

5 years’ experience in a call center

Technical or Mechanical qualification

Business Qualification

Experience with managing at least 10 team members

Benefits and Contractual information:

MR

If you wish to apply for the position, please send your CV to ANDY HAYLETT at ahaylett@caglobalint.com 

Please visit www.caglobalint.com for more exciting opportunities.

Please apply directly, by clicking on the Apply Button ​and visit www.caglobalint.com for the latest CA Global jobs.

Andrea Haylett

Senior Recruitment Consultant

CA Global Finance

If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.