Commercial Manager

Liberia

Monrovia

Graduate

Commercial/Sales/Business Development

Last application date: 10/1/2020

APM Terminals Liberia is part of the A.P. Moller-Maersk Maersk group, an integrated container logistics company working to connect and simplify it’s customers’ supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 79,900 people. In August 2010 APM Terminals signed a 25 year concession with the Government of Liberia to upgrade and operate the port of Monrovia, and commenced operations in February 2011. To date APM Terminals has invested USD 125 mill on equipment, systems, civil works and modernization of the port. APM Terminals Liberia operates employs over 250 people, and indirectly employs a further 700 people.

We offer

A safe friendly engaging environment, opportunities for personal and professional growth and a competitive compensation package. In addition, we offer exposure to international standards and multi-purpose terminal operations.

Key responsibilities

Establish business priorities to meet the customer’s requirements.

Develop and execute Commercial programs to achieve stated objectives regarding revenue, profitability and market share.

Maintain positive relationships with key stakeholders, to create and maintain APM Terminals visibility in the market.

Manage the translation of the Commercial strategy into business targets, budgets and tangible plans.

Partner with business managers to drive Commercial performance.

Develops departmental plans and Commercial priorities. Leads the Finance team in the unit.

Foster and develop relationships with new prospective customers, whilst identifying the customer’s needs and requirements.

Establish business priorities to meet the customer requirements and take ownership for developing the NPS score.

Co-ordinates customer issues and complaints with relevant department & maintains a one-point customer contact.

Manage and maintain relationships with key accounts, Landside and Seaside.

Consistently ensure that customer care of the highest quality is delivered to customers.

Drive and manage the customer value proposition to secure growth and profitable sales development.

Drive the implementation and continuous application of the APM Terminals Sales Process.

Analyses marketing programs and take action/adjust plans to increase sales effectiveness.

Prospect and secure new customers and/or new opportunities within existing accounts.

Develop a successful sales campaign which maximizes APM Terminals win rate.

Maintain a database of pipeline opportunities including pipeline forecasts, and recording of opportunity plans.

Produce Commercial evaluations of potential initiatives, advising on if they will be commercially viable and beneficial.

Drive and oversee the development of new products and services, through the identification, development, marketing of such products and services.

Identify opportunity for terminal to generate additional income via land revenues.

We are looking for

Requires establishment of business priorities to meet the customer’s requirements. Development and execution of Commercial programs to achieve stated objectives regarding revenue, profitability and market share. Maintenance of positive relationships with key stakeholders, to create and maintain APM Terminals visibility in the market. Management of the translation of the Commercial strategy into business targets, budgets and tangible plans. Partnering with business managers to drive Commercial performance. Development of departmental plans and Commercial priorities. Fostering and development of relationships with new prospective customers, whilst identifying the customer’s needs and requirements. Establishing business priorities to meet the customer requirements and take ownership for developing the NPS score.

Co-ordinates customer issues and complaints with relevant department & maintains a one-point customer contact.

Management and maintenance of relationships with key accounts, Landside and Seaside.

Consistently ensure that customer care of the highest quality is delivered to customers.

Drive and manage the customer value proposition to secure growth and profitable sales development.

Drive the implementation and continuous application of the APM Terminals Sales Process.

Analyses of marketing programs and take action/adjust plans to increase sales effectiveness.

Prospecting and securing new customers and/or new opportunities within existing accounts.

Developing a successful sales campaign which maximizes APM Terminals win rate.

Maintaining a database of pipeline opportunities including pipeline forecasts, and recording of opportunity plans.

Producing Commercial evaluations of potential initiatives, advising on if they will be commercially viable and beneficial.

Driving and overseeing the development of new products and services, through the identification, development, marketing of such products and services.

Identifying opportunity for terminal to generate additional income via land revenues.